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Customer Case Studies

Providence Family of Organizations: A Nurse Hiring Optimization Success Story 

Client since
2019
Locations Hiring
38
The Challenge

Providence Family of Organizations had significant RN hiring needs for various specialties across California, Oregon, Washington, Texas, Montana, and Alaska. 

Vacant positions have serious implications, impacting patient care, staff satisfaction, and system financials.

Executing consistent standard operating procedures across a system of this scale posed significant challenges that their TA team needed to address and optimize.

The Solution

Incredible Health conducted a full evaluation of Providence Family of Organizations’ workflows and hiring operations. A comprehensive partnership optimization plan was developed in collaboration, enabling the system to align with industry best practices.

As a result of these process changes, time to hire was significantly reduced, cutting 56 days off the process since 2021.

“When I need market intel or I’m going in front of leaders, Incredible Health is where I go.”
Tara Wade
Talent Consulting Director
Since the partnership began five years ago, both parties have focused on one primary outcome: welcoming experienced and permanent nurses at scale. While the effort started in California, over time, the impact has expanded to drive value for facilities in Washington, Oregon, and Texas, providing nurses across the United States with access and information about this premier employer in both metropolitan and rural communities.
What’s the latest? In 2024, over 80 nurses have joined in top priority roles and specialties across the system.
The Results
100%

Year-over-year hire growth of Incredible Health partnered hires since 2020

50%+

Reduced time to fill RN positions by more than half, which reduces cost resulting from unfilled RN positions

Customer Spotlight

Robert Dick

Talent Consulting Director, Puget Sound

An early adopter and advocate of Incredible Health for the Greater Seattle and Puget Sound area. Rob brings his expertise and insight into the partnership to find ways to use Incredible Health to support his teams.

    Robert Dick

    Talent Consulting Director, Puget Sound

    Belinda has recently joined the partnership in California, and has been an integral player in helping achieve RN fills in tough to fill locations in Northern and Southern California!

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