Support Manager

Caregiver, Inc

Full Time
Lancaster, TX
Posted 1 week ago

Job Details

**Support Manager



2249 West Beltline Rd. ,

Lancaster, Texas 75146


Position Summary

The Support Manager works in conjunction with the Service Coordinator(s) from
Local Authorities to ensure that quality services are provided to all
individuals, that individuals’ needs are being met in accordance with the
individuals’ and families/LARs’ wishes and goals, and that all federal and
state rules pertaining to the individual are followed as outlined in the Home
and Community-Based Standards (HCS).

Primary Responsibilities

* Participates in Special Planning Teams (SPT) with the Local Authority and is responsible for generating documentation regarding the individual’s IPCs, ID/RCs, Implementation Plans, and other team member meetings or documents as required
* Responsible for monitoring the progress and lack of progress of goals and objectives included in the Implementation Plan
* Solicits information about satisfaction with programming and services from the individual and/or his/her LAR.
* Meets timelines regarding completion of required documentation as well as timelines for sharing documentation with the individual, LAR, and Service Coordinator and other team members as outlined in the HCS TAC
* Responsible for following any changes in the individuals’ lives and revising documentation in conjunction with the Service Coordinator when necessary to develop outcomes and programming specific to the individuals’ needs and goals
* Reviews the progress or lack of progress towards individuals’ goals and outcomes with that individual and his/her family or LAR
* Responsible for adhering to timelines for notification and notifying the required persons and team members (such as, but not limited to: individual, nurse, LAR/family, Service Coordinator at the Local Authority, and the Area Director) as outlined in the TACs whenever the individual requires emergency services, restraint, hospitalization, and notification of DFPS allegations, or when the individual experiences any other unplanned life events
* Protects and promotes an individual’s right to have his/her own money and be learning to manage this money. At the individual and/or LAR requests, the Support Manager will oversee documentation regarding the individual’s room and board, Trust Fund Expenditures and weekly/monthly spending money

Qualifications and Education

* Excellent communication skills
* Valid unexpired Driver’s License
* Valid Driver’s License
* Knowledge of the HCS program
* Bachelor’s Degree or equivalent working experience in industry
* Minimum of 2 years working with individuals with developmental disabilities
* Ability to work or learn Task Master Pro (TMP) system to assist individuals

Job Features

Job CategoryAdministration