Therapy Services Associate

Children's Hospital Colorado

Full Time
Aurora, CO
Posted 2 months ago

Why Work at Children’s….

Here, it’s different. Come join us.

Children’s Hospital Colorado has defined and delivered pediatric healthcare
excellence for more than 100 years.

Here, the nation’s brightest nurses, physicians, scientists, researchers,
therapists and care providers are creating the future of child health. With an
optimist’s outlook, a trailblazing spirit and a celebrated history, we’re
making new strides every day.

We’ve been Magnet-designated three times by the American Nurses Credentialing
Center and are consistently recognized among the nation’s top 10 pediatric
hospitals by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from
all over the nation. Our System of Care includes four pediatric hospitals, 12
specialty care centers, 400+ outreach clinics and 7,000 healthcare
professionals representing the full spectrum of pediatric care specialties.
We need your expertise.

A career at Children’s Colorado will challenge you, inspire you, and motivate
you to make a difference in the life of a child. Here, it’s different. Do you
have what it takes?

Additional Information

Department: Rehab Administration
Hours per week: 40, eligible for benefits
Shift: Monday – Friday
8:00am – 5:00pm

Job Overview

The role of the Therapy Services Associate is to support and assist therapy
providers in managing their patient caseload, providing support services to
patients and families, providing a clean, organized and appropriately prepared
environment for therapy and maximizing the providers ability to efficiently
and effectively provide high quality care.

Responsibilities

Population Specific Care

* a.) Neonate – <30 days * b.) Infancy - >30 days to 1yr
* c.) Toddlers – >1yr to 3yrs
* d.) Pre-Schoolers – >3yrs to 5yrs
* e.) School age – >5yrs to 13yrs
* f.) Adolescent – >13yrs to 18yrs
* g.) Adult – >18yrs to 65yrs

Essential Functions

An employee in this position may be called upon to do any or all of the
following essential functions. These examples do not include all of the
functions which the employee may be expected to perform.

Clinic Organization and Cleanliness

* Prepares, cleans and maintains therapy facility and equipment.
* Performs all Safety Specialist duties and requirements.
* Maintains inventory of therapy supplies and coordinates equipment maintenance.

Patient Care Support Services
* Schedules follow up appointments in the treatment area, prints and distributes patient therapy schedules; and educates families on the benefits of using MyChart.
* Provides families with instructions on follow up care as established by the treating therapist.
* Conducts patient and family rounding to ensure patient’s/family’s comfort level while at the facility.
* Prepares patients for therapy treatment by welcoming, comforting, and guiding patient through therapy area(s).
* Provides customer service support and assistance to patients, families, physicians, and other internal/external customers.
* Assists therapy team in completion of prescribed daily therapies/treatments for patients.
* Maintains required patient care documentation and reporting of therapy sessions.

Other Information

COMPETENCIES

* BUILDING CUSTOMER LOYALTY – Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.
* COLLABORATING – Working cooperatively with others to help a team or work group achieve its goals.
* COMMUNICATION – Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
* CONTINUOUS LEARNING – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
* *DIVERSITY & INCLUSIVITY – *Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce; recognizes the value of diverse perspectives and experiences and fosters a work environment reflective of the community at large.
* MANAGING WORK – Effectively managing one’s time and resources to ensure that work is completed efficiently.
* QUALITY ORIENTATION – Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
* Must have proficient knowledge of basic office equipment.

SCOPE AND LEVEL

Guidelines: Guidelines are generally numerous, well established, and
directly applicable to the work assignment. Work assignment and desired
results are explained by general oral or written instructions.

Complexity: Duties assigned are generally repetitive and restricted in
scope but may be of substantial intricacy. Employee primarily applies
standardized practices.

Decision Making: Decisions or recommendations on non-standardized
situations are limited to relating organizational policies to specific cases.
Brings non-routine issues to supervisor. Problems that are not covered by
guidelines or are without precedent are taken up with the supervisor.

Communications: Contacts with team members, clients or the public where
explanatory or interpretive information is exchanged, gathered, or presented
and some degree of discretion and judgment are required within the parameters
of the job function.

Qualifications

* EDUCATION – High School Diploma or equivalent.
* EXPERIENCE – One year of administrative and/or customer service experience in an office or clinical setting.
* EQUIVALENCY – An Associate or Bachelor degree in a related field may substitute for the required experience.
* CERTIFICATION(S) – BLS – American Heart Association for Healthcare Provider OR American Red Cross for the Professional Rescuer/CPR Certificate

Physical Requirements

Ability to Perform Essential Functions of the Job

* Audio-Visual: Color Discrimination – Good
* Audio-Visual: Depth Perception – Good
* Audio-Visual: Near Vision: Good
* Audio-Visual: Far Vision: Good
* Audio Visual: Hearing: Good
* Motion: Bend : Up to 1/3 of the time
* Motion: Reach up to 1/3 of the time
* Motion: Carry up to 1/3 of the time
* Motion: Pull up to 1/3 of the time
* Motion: Push up to 1/3 of the time
* Motion: Lift: Light lifting regularly, moderate lifting occasionally.
* Motion: Pull: Up to 1/3 of time
* Motion: Push: Up to 1/3 of time
* Motion: Reach: 1/3 or more of time
* Motion: Squat/Crouch: 1/3 or more of time
* Use of Hands/Feet: Both Feet – Precise Motor Function (Or Fine Manipulation)
* Use of Hands/Feet: Both Hands – Precise Motor Function (Or Fine Manipulation)
* Weight Lifted/Force Exerted: Up to 100 pounds: Up to 1/3 of time
* General Activity: Stand/Walk up to 6-8hrs a day
* Others: May assist in lifting, transporting and positioning of patients

Work Environment

* Equipment: telephone, computers, fax machines, copiers, reading reports/graphs
* Exposure: Exposure to blood/body fluid: Occasional
* Exposure: Exposure to cold/heat: Occasional
* Exposure: Exposure to infectious disease: Occasional
* Mental and Emotional Requirements: Manages stress appropriately
* Mental and Emotional Requirements: Works with other effectively
* Mental Stress: multi-tasking, meeting deadlines, prioritizing

Equal Employment Opportunity

It is our intention that all qualified applicants be given equal opportunity
and that selection decisions be based on job-related factors. We do not
discriminate on the basis of race, color, religion, national origin, sex, age,
disability, or any other status protected by law or regulation. Be aware that
none of the questions are intended to imply illegal preferences or
discrimination based on non-job-related information.

Job Features

Job CategoryOther