Experience and Education Four years of job related experience in a health care
setting to include two years interpretation experience of medical terminology
with excellent customer service skills.
Must speak, read, and write English and target language fluently. Ability to
translate accurately written materials between English and the target
Two year Associate’s degree or equivalent experience required. Four year
college degree preferred.
May have an equivalent combination of education and experience to substitute
for the experience requirements.
Must possess or obtain Medical Interpreter National Certification by an NCAA
accredited organization within 1 year of employment. Employees in this job as
of 07/15/2017 have until 08/15/2018 to complete the certification.
Must be able to demonstrate a working knowledge of personal computers, job
related software programs and standard office equipment.
Prior to employment must successfully complete the UTSW Language Services
language/medical terminology proficiency exam in English and a second target
language with a minimum score of 85%.
Job Duties 1. Must be able to speak, read and write both English and a second
language. Must be able to communicate effectively both orally and in writing,
with patients, families, and hospital staff. Must be able to accurately
interpret medical and health care information/instructions from physicians,
nurses or other health care staff for patients/families; and accurately
interpret questions and/or concerns from patients/families to physicians,
nurses or health care staff.
2. Translate consent forms, discharge orders, teaching protocols, and similar
from English to target language(s); assist in obtaining patients/families
signature where appropriate; and provide information regarding health care
related cultural issues/needs of limited English proficient patients/families
to hospital staff in order to develop sensitivity.
3. Ethical Behavior: Must adhere to the Medical Interpreter Code of
Ethics and Standards of Practice. Must be able to demonstrate patient centered
behaviors with a focus on responding quickly to calls for services. Must have
excellent interpersonal skills and demonstrated ability to serve patients,
families, clinicians and physicians.
4. Assist with varying departmental activities and projects as requested; and
perform other duties and special projects as assigned.
5. Keep an accurate list of encounters and enter this information by the end
of each shift using the UTSW Language Services Department electronic
6. Document in EPIC all daily patient sessions, including University
hospitals, hospital based and ambulatory clinics in an accurate and timely
7. Ability to meet physical and non-physical demands as outlined in the job
description is an essential function of the job. Proactively search for ways
to improve service.
Security This position is security-sensitive and subject to Texas Education
Code 51.215, which authorizes UT Southwestern to obtain criminal history
Salary Salary Negotiable
**Other Duties: Performs other duties as assigned .
UT Southwestern Medical Center is committed to an educational and working
environment that provides equal opportunity to all members of the University
community. In accordance with federal and state law, the University prohibits
unlawful discrimination, including harassment, on the basis of: race; color;
religion; national origin; sex; including sexual harassment; age; disability;
genetic information; citizenship status; and protected veteran status. In
addition, it is UT Southwestern policy to prohibit discrimination on the basis
of sexual orientation, gender identity, or gender expression.