In healthcare, every hire matters. Yet many healthcare systems find themselves relying on general-purpose nurse recruiting tools and software that were never built to handle the complexity of clinical roles. When it comes to nurse recruitment, where certifications, licensure, and regulated requirements shape every decision, they simply don’t cut it.
That’s why we built Lyn, Incredible Health’s AI Voice Interview Agent. Lyn is not a one-size-fits-all solution. She’s specialized and purpose-built for healthcare hiring.
Unlike generic AI recruitment platforms and job boards, Lyn is trained on more than eight years of healthcare-specific data. With insights from over 1 million nurses and 1,500 healthcare employer partners nationwide, Lyn understands what makes clinical hiring different and makes sure nothing gets lost in translation.
What Is a Voice Interview Agent for Healthcare?
A voice interview agent is an AI-powered tool that conducts automated, spoken interviews with nursing candidates. Using conversational AI, these agents ask job-specific questions, capture detailed responses, and assess qualifications in real time. Think of it as a virtual screening call that runs 24/7.
When designed for healthcare, a voice interview agent does more than confirm availability and basic credentials. It understands clinical terminology, validates licensure and certifications, and adapts its questions based on the role or specialty. This makes it especially valuable for high-volume nurse recruitment, where quickly and accurately identifying qualified candidates is key.
But here’s where many solutions fall short: Most voice interview agents are built as general-purpose tools, not healthcare-specific software. And in a highly regulated, high-stakes field like nursing, that lack of specialization can result in missed requirements, compliance issues, with downstream impacts on nurse retention.
Generic AI Isn’t Made for Healthcare Hiring
Most recruitment tools and software were designed to be used across multiple industries, often referred to as “horizontal” solutions. While these tools may work well in retail or tech, they struggle to interpret the licensing, specialty training, shifting regulations, and regional standards that govern clinical roles.
Healthcare systems often tell us that general tools misinterpret important credentials, overlook specialty experience, or fail to verify essential licensure. These mistakes delay hiring and create more manual work for recruiting teams, exactly what automated tools are meant to reduce.
Lyn Is Built for Clinical Precision
Lyn was developed exclusively for healthcare hiring in partnership with leading healthcare employers like Johns Hopkins, Sutter Health, Baylor Scott & White, New York Presbyterian, and Tenet Health. She identifies over 45 nursing specialties, understands thousands of clinical skills, and incorporates requirements related to certifications, state licensure, experience level, and more. Because she speaks the language of nurses and healthcare systems, Lyn can conduct high-quality voice interviews, ask smarter follow-up questions, and surface the most qualified candidates faster.
This level of specialization sets Lyn apart from other nurse recruitment tools and software available today.
Reliable Voice Interviews Backed by Real Data
Powered by IncredibleAI, Lyn draws from our proprietary dataset built solely around the healthcare industry. She is continually trained on new terminology, clinical knowledge, and credentialing insights that are absent from general AI platforms.
To ensure she accurately captures and understands clinical context, Lyn is supported by a carefully maintained pronunciation guide and a healthcare-specific knowledge base. Our team also regularly reviews call audio and transcripts to ensure clarity, consistency, and compliance.
Customizable for Each Healthcare System
Every healthcare system has its own hiring standards. Lyn is flexible and can be configured to align with individual role requirements, from years of experience in a given specialty to specific credentials.
That level of customization helps healthcare systems maintain their hiring standards while streamlining screening. It also helps reduce the time to fill roles without sacrificing candidate quality.
Credibility and Trust
Because Lyn is trained exclusively on healthcare data, she earns trust from candidates and hiring teams alike. There’s no need to explain the difference between PACU and ICU; she already knows. Her specialized training ensures interactions feel natural and relevant, helping candidates move forward in the hiring process with confidence.
Setting the New Standard for Nurse Recruitment
Lyn represents a new generation of nurse recruitment tools and software. Healthcare systems can’t afford hiring mistakes, and they shouldn’t settle for tools designed for industries with entirely different needs.
If your team is relying on general AI to interview and qualify nurses, you may be missing the mark on the most important details. Lyn was created to pinpoint those details, streamline interviews, ensure compliance, and consistently deliver nurse candidates who are ready to add value from day one.
Specialization Matters
Healthcare recruiting is too critical, and too complex, for general-purpose AI. Nurse recruitment requires deep clinical context, regulatory awareness, specialty knowledge, and trust.
To learn how a specialized voice interview agent like Lyn can support your recruitment goals, book a demo today. Because in nurse hiring, the right technology shouldn’t just automate the process, it should improve it.
