I’m proud to share that Incredible Health has reached a significant milestone: 1.5 million nurses (representing half of active nurses in the U.S.) now use our solutions along with more than 1,500 healthcare employers.
Two months ago, we introduced Gale and Lyn, our purpose-built AI voice agents, specialized and trained on millions of data points from our marketplace, designed to revolutionize the hiring experience for both healthcare workers and employers. We built these agents in collaboration with the teams at Johns Hopkins, Baylor Scott & White Health, Tenet Health, and Sutter Health, and we’re excited by the positive reception we’ve received from both healthcare workers and employers.
This growth milestone comes at a time when the industry continues to grapple with compounding pressures from persistent labor shortages and tightening budgets. The healthcare workforce is embracing AI as a tool that ensures the right candidate lands in the right opportunity faster and more effectively than ever before.
Gale Drives Platform Adoption with 24/7 Career Support
For healthcare workers, navigating their next career move has traditionally been time-consuming, opaque, and isolating, especially for those balancing their job searches with demanding work hours. Gale, the AI voice career partner for healthcare professionals, solves for this by being available 24/7 to help nurses prepare for interviews, polish their resumes, and confidently pursue new opportunities.
Since its launch, Gale has ushered in a completely new hiring experience for thousands of nurses:
- 50% of sessions with Gale happen outside of business hours, on nights and weekends, when nurses have more time to focus.
- Gale has a 5-minute average session duration, fitting seamlessly into busy schedules.
- More than 30% of nurses return to practice multiple times with Gale’s interview preparation feature, demonstrating genuine value.
- Over 90% of nurses give Gale positive reviews, highlighting its 24/7 availability and convenience, and purpose-built specialization.
Nurses using Gale constantly share how much they appreciate the convenience of accessing career support anytime, anywhere. Gale understands the nuances of each of the 45 nursing specialties, and user reviews consistently highlight the professionalism and domain expertise that come from an AI voice agent trained specifically for healthcare. During interview preparation, Gale tailors questions based on the role or speciality a candidate is applying for, and gives personalized feedback and a summary scorecard across five key areas at the end of each session.
Michelle Richardson RN, shared: “Incredible Health has helped me secure not just one, but two positions. Working with both Gale and the Resume Wizard for my interview preparation was instrumental in helping me land my current role as a medical-surgical nurse, and I’m very grateful for the hiring tools and support the Incredible Health team provides to busy healthcare workers like me.”
Lyn Transforms Employer Hiring with Speed and Scale
While Gale addresses the challenges healthcare workers face while searching for a job and preparing for interviews, Lyn helps healthcare employers hire top talent in a speedy and cost-effective way. It delivers a high-quality experience to all applicants, without getting stalled by typical bottlenecks such as leaky pipelines, candidate mismatching, and limited recruiter bandwidth. To help alleviate this friction for as many recruitment teams as possible, Lyn can be used directly through Incredible Health’s marketplace or as a standalone agent integrated with applicant tracking systems for healthcare employers.
With a focus on speed, quality, and cost, Lyn’s impact is transformative:
- Employers can conduct same-day phone screens with Lyn, compared to the 4+ days it typically takes human recruiters.
- Lyn reduces overall hiring timelines by 20%.
- With Lyn, employers can interview 100% of candidates, up from just 5-10% of qualified applicants screened through traditional workflows.
- Employers see 15% higher retention rates for nurses hired through Incredible Health with Lyn.
- Employers save over $5 million annually per facility by reducing reliance on agency staff, travelers, and overtime.
- Lyn saves facilities over 800 hours annually per recruiter, equivalent to one to two months per recruiter each year.
- With Lyn and the Incredible Health marketplace, employers fill permanent roles in under 20 days, five times faster than the 86-day national average.
Lyn conducts interviews around the clock, ensuring that qualified healthcare professionals don’t slip through the cracks. It verifies qualifications, specialties, and certifications with consistency, and proactively sells each employer’s unique value proposition, highlighting benefits, culture, and what makes their organization stand out to top candidates.
Time saved can be redirected to strategic, high-impact work, such as engaging with hiring managers, building long-term pipelines, and focusing on the human elements of talent acquisition.
Empowering Tomorrow’s Healthcare Workforce
Reaching 1.5 million nurses and 1,500 employers signals that the healthcare industry is ready for the improved, AI-native way to hire. AI voice agents like Gale and Lyn remove friction that prevents slow hiring cycles and drive burnout for both workers and employers.
We built our solutions to help healthcare workers find and do their best work, and with nearly half of all U.S. nurses now trusting AI for career support, that vision is becoming reality. As Gale and Lyn continue to evolve, we’re empowering an entire workforce to reach their highest potential, strengthening teams, and ultimately ensuring that patients receive exceptional care.
To learn more about the ways you can leverage our new AI tools, explore our offerings for employers and professionals. Whether you are looking to hire or be hired, we are here to help make the experience faster, more personalized, and more reliable for every healthcare worker and employer.
