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Has a doctor every YELLED at you and how did you handle that situation?

September 27th, 2021

I called a doctor because the order said to call at 1400 for Coumadin dose. So I called the doctor for the Coumadin dose. The doctor gave me the Coumadin dose. The patient was bridging from heparin drip to Coumadin. The doctor comes in and starts screaming at me because the “patient was getting a scope tomorrow, why would I give Coumadin?” Asked if I was a new nurse (I have been a nurse for eight years) WAS YELLING AT ME at the nurses station that we were bridging from COUMADIN to HEPARIN not the other way around (what?! You don’t even do that first of all) he then wrote a doctors progress note stating that I “refused to wait for him to round before giving Coumadin dose” to make it look like it was my fault the patient received Coumadin before their so called scope. Told the doctor after he yelled at me and falsely documented against me that GI wanted them to schedule a scope OUTPATIENT, no scope was ordered tomorrow, and that we were indeed bridging the patient from heparin to back to their home COUMADIN as ordered and I simply called him for a Coumadin dose because on the MAR that is exactly what it told me to do! I told him to fix his false documentation and to never yell at me like that ever again. I wrote him up for causing a scene and the false documentation. That doctor could never look at me in the eye again. He is also in prison now. Doctors aren’t your boss. Don’t let them belittle you, a lot of them shouldn’t be doctors.

November 22nd, 2021

I simply told the doctor that I wasn't available for uncivil "conversation," and that I'd welcome any conversation he needed to have with me in civil terms - and just walked away. He raised his voice again, and began to follow me. I put my hand up in a "stop" signal, and told him there would be bigger problems if he continued the behavior. He turned and stalked off. About a half hour later, he approached me. His manner was crisp, but not abusive or uncivil - and we talked, completing the necessary conversation. I remained calm and respectful, as I would towards any other co-worker.

April 4th, 2022

I have an advantage may nurses do not. I am male, 6'2" and was ht/wt appropriate at the time....usually I was the same gender, and usually larger than those thinking about yelling at me, I'd been in the trenches a long time - usually ER/Trauma, and I was in The US ARMY Reserves as a Nurse Corps officer - so intimidation was not something anyone could do easily.

There was a time I was running the ICU during a severe staffing shortage AND THE beds were full. One of the Nurse Managers on the floor told the doc, falsely, I had refused to accept his patient. He came charging down to the ICU 'drags' me into the nurses lounge and proceeded to scream at me. Mind you I am 5 inches taller than he, I thought he looked silly spitting and sputtering all red faced. I worked hard not to laugh and it was showing. I actually never said a word. He got crazy whipped open the door and slammed himself in the forehead, full force, with the door. Later when a bed became available we brought his patient to the ICU and nothing more was said of it.

November 23rd, 2021

I have been a preceptor for many years. One of the thing I tell new hires is to not back down from physicians. However it's not that better know what you're talking about. If you do, then provide ANY person / physician, in a civil tone and delivery, that you will simply not be spoken to that way. That if there is an issue you / they can work on it collectively. Better yet, ask them to teach you their way(s) ~ they mostly love having their ego stroked. I established very early on that I am not a child; won't be spoken to that way, ever!!

April 4th, 2022

In my 50 years of nursing I was yelled at many times. I either said"would you like me to get you another nurse? I'd be more than happy to ", or I simply said "You are not my Father, boss, or anyone important in my life and don't need to tolerate your behavior" and walked away.

April 2nd, 2022

First, let’s admit that our jobs are tough. We are around life and death every day. Ultimately, the doctor is the one who is responsible for the outcome of his/her decisions. They are under a lot of pressure. So are we. Yes, I have been yelled at. I am confident that I am a good nurse. When the situation devolves into a doctor losing his/her cool, I do my best to maintain mine. It helps to seek out the doctor when the air has cleared and to speak to them privately in a calm and collected manner. Nine times out of ten, the issue will be resolved. Be sure to own your part of what caused the situation. We are all human and fallible.