The worst type of patient families to deal with are the ones that are angry , won’t let you do your job and keep interfering with you doing your job.
I've found the most challenging families are those that are unable to grasp the severity of the condition and reality of recovery or rather non-recovery and the push to do everything when everything just continues to create further distress and harm. That and expecting hospitals to find post acute placement for those without any options or funding and expecting hospitals to keep patients for extending time (years) with no discharge options.
The ones that show no gratitude and disrespect the nurses.
The way that i deal with and handle this I just try to understand by talking with them , showing compassion and showing how thorough I am by allying their fears and concerns.
Iam deal worst patient her/his care of my skills,and positions, follow Dr orders, give a specious time to patient with sympathy,and it's my professional job.